Welcome to Thunder Row, where bassists from around the world connect, collide, confer, conference, compose, collude, and communicate!
Don't be shy, jump on in!



Roy's Blog




*Teach Me Bass Guitar, the most comprehensive, effective, and entertaining program of bass instruction anywhere. Guaranteed.
www.teachmebassguitar.com


Free Sample Lessons
Sign up for THUNDERFIST: Your FREE bass tip excerpts from TMBG - the most fun, effective self-paced video instruction for bass guitar ever created!
Your Name*:
Your Email*:
(*We will not share this information.)

SocialTwist Tell-a-Friend

myspace myspace
myspace myspace

 


  • Are You Having Problems With The Streaming Service?

    Important!

    I've been in contact with Barbara from The Learning Dock (the publisher of Teach Me Bass Guitar) and she asked me to put this up for all of our Members who are having problems with the streaming/downloading of TMBG.

    If you send a mail to Barbara please cc it to support@thunderrow.com as-well this allows Elmeaux and me to stay in the loop.

    Here is the message from Barbara:

    Hi TMBG-ers. I want you to know that if someone has a technical problem with the Digital Downloads, here are the steps to take. I was to assure you that they will be sorted out. You need to go through Platform Purple, as that is the company that hosts our product. I've been working with them for over 6 months to get TMBG as a download product, and they are a good company. If there's a problem, they will get it fixed.

    Here's what you need to do.

    First, read through this page and make sure you are downloading the correct software. This is the official Platform Purple site to download the software. There's a link for PC, Mac, iPad/iPhone/iPodtouch, and Android. This page will also let you go the the Cloud to stream your content any time.
    http://platformpurple.com/help/about-purple/

    Second, if you are having trouble with the download or accessing your files, go to Platform Purple's Support and use their Chat Support. They can help you with any technical issue and can do a screen share to find the problem.
    http://platformpurple.com/help/contact-us/


    Third, if you are not getting things resolved with Platform Purple, please email me: barbara@thelearningdock.com or call: 615-945-6935.

    We understand that some are having problems with Tablets. I've contacted the programmer at Platform Purple, to find a solution to this issue. When I hear back, I'll post the solution via Thunder Row.

    Your patience is appreciated - we will get things fixed.


    Warm regards,
    Barbara
    Comments 9 Comments
    1. PaulUK's Avatar
      PaulUK -
      Thanks Barbara. Your attention to this is much appreciated.

      Paul
    1. Elmeaux's Avatar
      Elmeaux -
      With tablets and phones, I'm wondering if the problem has to do with storage space. These lessons take up a lot of gigs. Laptops and home computers are good for space but tablets are smaller in storage. I've been having good luck streaming the lessons. Everything works fine. On the tablet, I'm only downloading one lesson at a time, as opposed to the entire kit all at once.
    1. PaulUK's Avatar
      PaulUK -
      Elmeaux,

      I think you are right. Lesson 9 did eventually download onto my iPad, taking its own sweet time. I haven't tried any other lessons, precisely because I don't want to fill my tablet's memory.


      I also have a relatively slow broadband connection at home (I live in the country) and, especially across wireless, that doesn't help either.

      So, it appears that it may have been the error messages, rather than the download process itself, that were "wrong".
    1. Elmeaux's Avatar
      Elmeaux -
      Yeah, we heard back from Grace at PP. She figures drive space. I'm going to attach my one-terabyte drive to my tablet and try downloading there. In your PP player, you can choose where the program stores and looks for the files, so it should work. I'll post again when I know more.
    1. Patrick's Avatar
      Patrick -
      From what I can see on my tablet is that the size of lesson 1 is around 400MB, so if you do that times 20 for every lesson the minimum amount of free space to download all lessons is 8GB.

      I don't know if you can set a download location to download the lesson files to (I have a blank 64GB SDCard in mine but it defaults to the internal storrage).
    1. Elmeaux's Avatar
      Elmeaux -
      Quote Originally Posted by Patrick View Post
      I don't know if you can set a download location to download the lesson files to (I have a blank 64GB SDCard in mine but it defaults to the internal storage).
      It does default to internal storage, but there's a gear (settings) button that let's you choose where to store and look for the files. Click the gear and select CHOOSE PREFERRED MEDIA STORAGE FOLDER. It'll give you a confirmation box showing that it accepts firewire drives, usb drives, SATA etc. You click I UNDERSTAND, CANCEL, or RESET to original location. I moved the location to another folder, but haven't tried a different DRIVE. I'm going to attach my BIG drive to my tablet later and try loading the files there. Then I'll see if the program can pick them up again whenever the drive is attached, or whether you have to reset the location every time you attach the drive (or SD card).
    1. Patrick's Avatar
      Patrick -
      What kind of Tablet are you using ?
      I'm using a Samsung Galaxy Note 10.1

      I did check for this before making my previous post and I double-checked again but there is no gear icon or some settings option that I can find.
      from the top left to right there is :

      - 2 circling arrows (to reload the view I guess)
      - a magnifier glass to search
      - a clowd (top right) where you can select to show ony downloading files (queue) or cancel download
      - an i icon that opens the browser to the homeplage of the purpleplayer

      Also lesson 2 seems to be more around 1GB so I'm guessing lesson 1 is a lot shorter than the other ones ? (this would require around 20GB for the entire course).

      Oh, and Cheryl,
      If you check the screenshot I've send you and Gloria you'll see that there is no gear on my screen.
    1. Elmeaux's Avatar
      Elmeaux -
      Sorry. My bad. I was using the player on my laptop. My idea was to use the laptop player to download all the lessons to my big drive, and then transfer them to the tablet drive. Within the gear thing on the laptop player is another setting that says TRANSFER LESSONS TO ALL DEVICES. I haven't tried that either. If that worked, you could download all to a laptop or desktop, and then transfer all lessons to a mobile device. The player for laptops is different to the one for mobile devices. More choices and options... and a gear in the upper right corner. Sorry for the confusion.
    1. Patrick's Avatar
      Patrick -
      Since I'm running all Linux, I cannot test the Desktop/Laptop player.
      From what I understand from their site there should be a method to "transfer" the downloaded lessons to your mobile devices.

      I hope you'll have some success with your experiments.
  • Latest Videos

    Donohoe & Grimes Do Up Some Floyd

    Publish Date: September 26, 2014, 10:15 am


    Read More Read More


  • Bass Tips

    Beginning Bass Lessons

    Publish Date: July 25, 2015, 1:00 pm


    Read More Read More


  • Ads